Cookie Policy
This policy explains what cookies are, how Norvera uses them on this website, and what choices you have regarding their use.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They cannot run programs or deliver viruses to your device. Similar technologies such as web beacons, pixels and local storage are also covered by this policy.
2. Who we are
This policy applies to norvera.co.uk, operated by CSS International Ltd (trading as Norvera). For how we handle personal data, see our Privacy Policy.
3. Categories of cookies we use
Strictly necessary cookies
Always onThese cookies are essential for the website to function and cannot be switched off.
| Cookie | Purpose |
|---|---|
| Session ID | Maintains your active session during your visit |
| CSRF token | Protects form submissions against cross-site request forgery |
| Cookie consent | Stores your cookie preference to avoid repeated prompts |
Analytics cookies
These cookies count visits and help us understand how visitors navigate the site. The information is aggregated and anonymised.
| Cookie | Purpose |
|---|---|
| _ga | Google Analytics, distinguishes unique users (expires 2 years) |
| _gid | Google Analytics, distinguishes unique users (expires 24 hours) |
| _gat | Google Analytics, throttles request rate (expires 1 minute) |
Functional cookies
These provide enhanced functionality and personalisation, for example, remembering your location for a coverage check or preserving progress through a multi-step form.
| Cookie | Purpose |
|---|---|
| location_pref | Stores your entered postcode for coverage check |
| form_progress | Saves your form progress if you navigate away |
Marketing & targeting cookies
These track your visits and are only set with your explicit consent, and can be withdrawn at any time.
| Cookie | Purpose |
|---|---|
| _gcl_au | Google Ads conversion tracking |
| _fbp | Meta (Facebook) Pixel, audience tracking for ads |
| IDE | Google DoubleClick, tracks ad clicks and conversions |
4. Third-party cookies
| Provider | Purpose |
|---|---|
| Google Analytics | Website usage analytics, policies.google.com/privacy |
| Google Ads | Advertising & conversion tracking |
| Meta (Facebook) | Advertising & retargeting, facebook.com/policy/cookies |
| Google Fonts | Font delivery (may log request data) |
5. Managing and controlling cookies
Browser settings
You can manage cookies in your browser: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge all provide controls to block or delete cookies.
Opt out of analytics tracking
You can install the Google Analytics Opt-out Browser Add-on to prevent analytics tracking.
Opt out of interest-based advertising
Visit youronlinechoices.com to manage interest-based advertising preferences.
6. Changes to this policy
We may update this policy from time to time. The current version is always posted on this page with its last-updated date.